ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Ocean Air Conditioning, we know that choosing a company you can believe in to perform AC repair in Orange County is important. We get how important it is to find a reliable company that does fantastic work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can offer? A dependable company that provides AC repair should have a variety of references they’ll gladly offer you. Call these references and learn all the details about AC repairs the prospective company has performed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you choose has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Ocean Air Conditioning a call at 949-525-9119. We’re happy to help! If you’re ready to arrange an AC repair, you can even use our handy online scheduler to make your appointment.