Read Vicki C.'s review of Ocean Air Conditioning on Yelp
What Our Customers Say
“We've had an inefficient furnace for the 7 years we've lived here. I called two companies to compare quotes. While the first quote was a few hundred dollars less, the clean and professional character of John from Ocean Air made me select them to redo our attic ductwork. I am pleased to say, the two installers were pleasant and knowledgeable, and were great to work with, as well. Every step of the way, the Ocean Air team with whom we dealt was kind, efficient, attentive, and even generous! I highly recommend them for any work you may need done in their areas of expertise. We will definitely use them again for any heating or air conditioning needs we may have in the future.”
– Elizabeth J. in San Clemente
“Two years ago Ocean Air replaced my 26 year old system with a new one. I waited to write this review because I wanted to see how the system performed. I got quotes from 6 hvac companies before choosing Ocean Air. 4 of the companies raised huge red flags with me and didn't answer questions properly or give written quotes. I read that the most important part of a new system is the quality of the installation. They did an amazing job. It looked better than what the original builder did. The system performs exceptionally well and my utility bills are lower due to higher efficiency. The best part was the caliber of the men who did the install. Very knowledgeable, personable and professional. Ocean Air was the best choice!”
– Connie L. in Mission Viejo
“We had both A/C systems replaced at our home by Ocean Air. From the initial inspection to the conclusion of the job we felt they were professional, courteous, informative and most importantly, honest. Besides that, they are Laguna Niguel local. After going through several inspections, bids and marketing ploys, we felt we made the right decision. I would recommend Ocean Air to anyone!”
– Gus D. in Laguna Niguel
“What a great experience! We called LATE yesterday and they were able to come out first thing the this morning. Tim had our A/C fixed in 10 minutes. great service and very professional. Thank you!”
– Ryan J. in Laguna Niguel
“As avid do-it-yourself types, my Father and I have been buying parts from Ocean Air for over 30 years. When it was time for replacing the heater, i am so glad I called Ocean. John came over immediately after I called, no waiting! The following day the new unit was installed while I was at work. These guys are so clean; you would never know they were there. Seriously, usually one has to pick up a little after a contractor leaves, but it was spotless. They were very professional. John handled the permit process with the city. If you live in Dana Point that is a really important service he is providing. They also provide you with a nice package to handle the city inspection that is required. They just really take the hassle out of the process. Great experience! Thank you Ocean Air.”
– Gary J. in Dana Point
“Called them in to service my heater and they performed an inspection of the AC Unit. Cleaned up the AC and advised me that after 29 years, it was due for replacement in a couple of years. Since there was no hard sell, I asked for a quote on a new AC unit. It was a strong quote and the Tech came when he said he would and installed the new unit within the time frame quoted. They also put in a raised platform so the unit was off the concrete. Great Job. Thanks!”
– Rich A. in Irvine
“I dealt with John and Brian for an AC issue that another company misdiagnosed. Ocean Air was knowledgeable, reliable and fair. Some HVAC companies have a fleet of salespeople (disguised as service techs) that are out to upsell you and charge you as much as they can, simply looking to earn a big commission. This company does not operate that way. They were transparent about the pricing, the labor costs, the estimated time, etc. I recommend this company highly and will always call them first with future HVAC issues.”
– Ben B. in Newport Beach
“Excellent job of replacing the ducting, furnace and AC. John and his staff were helpful, timely and efficient.”
– Charles M. in Laguna Niguel
“I had a Lennox 4 ton furnace installed in my home, replacing a 29-year-old unit. Everything went smooth with the entire transaction: From getting an initial estimate in two days, to scheduling the replacement in another 3 days. The repairmen showed up on time and got right to work. They noticed a water leak from the flue pipe that was coming in from the exhaust cap on the roof. They replaced the cap with a modern one. They also replaced the exhaust cap on my water heater, stating it may start leaking also. They replaced both at no extra cost. Painted both the same color as my roof tile. The rest of the job went smoothly. They left me 3 spare filters, which only need an annual swap out, if that. The unit comes with a 10 year limited warranty. I would of done the work myself, but the units that are available to me would not of been as reliable. I have spent countless hours replacing/warrantying new appliances from "major" retailers, and it is not worth it. These units cannot be purchased without a dealer, so hiring these professional contractors was the way to go all in all.”
– Cameron D. in San Clemente
“I had Tim come by the house today to perform a yearly check-up of my air conditioning system. Tim was very professional and answered all my questions. I would highly recommend Ocean Air Conditioning & Heating to anyone.”
– Rob M. in Ladera Ranch
“Just passed city inspection on our new heating and air conditioning system. We were very pleased with the quality of work, timeliness and overall service we received.”
– Bonnie D. in Mission Viejo
“These guys rock! I called a little before noon and they were here at 1pm. They fixed my heater quickly and were friendly and courteous. I would totally use them again and recommend them!”
– Clarice H. in Laguna Niguel
“I have had a great experience with Ocean Air, the technician is by the name of Tim. He came on time, found the problem, repaired it on the spot. He found out that the evaporator's fan was not working because of the burnt out start up capacitor. He got one from his truck and replaced it and that is it, no selling of other services.”
– Joe Y. in Laguna Niguel
“The installation of central air by Ocean Air was professional, on time, and fairly priced. The owner and his technicians did an excellent job. Highly recommended!”
– David M. in Laguna Niguel
“Tim is the best!!! From saving us a couple summers ago by keeping the old unit going, to helping us install a new HVAC for our business this summer, Tim always makes sure we are happy and comfortably cool! Thanks Tim!!”
– Ryan S. in Yorba Linda
“These guys are awesome! We have called upon them a number of times in the 25 years we've lived in our house, and they have never failed to be kind, efficient, professional, and experts at what they do. Last July, our air conditioning went out 3 days before we were expecting out-of-town guests. John made sure and got the new one installed before they got here, even though he was slammed with work before 4th of July. He also encouraged us to buy the best unit for us, even though it meant less money for him. No need to look any further. Ocean Air is the best!!!”
– Allie K. in Laguna Hills
“Long story... but after a full house re-pipe, our heater stopped working. After personally spending hours trying to figure it out, I called Ocean Air. It was same day service. After checking the thermostat and all the inside connections, it took Tim ~20 minutes to realize we had a bad power cord. The ground was gone and plug put back in upside down (reverse polarity). A plumber must have flipped it when plugging it back into the wall. Tim replaced the cord and we now have heat. Great job, fair price and a good guy to chat with too.”
– Thomas S. in Dana Point
“When I remodeled my house, I did a lot of research. I decided to go with Ocean Air to install high efficiency Lennox AC/furnace. Not only their prices were excellent, their service and knowledge of the product was excellent also. After 8 years I still have not had any problem with the installation. One problem that I had due to poor AC drainage from the older installation was resolved at no charge by the company. When my mom's AC stop working few days ago, I called them to get a quote for my mom. John, the owner, came by to look at the existing unit and give us a quote. As soon as he opened the furnace cover, he said someone disconcerted some wire inside the unit so that is why the unit is not working. It turns out that my mom had some guy service her AC for $100 and when the AC did not work, he asked $300 to fix even though he was the one who intentionally broke the AC. John fixed the problem right away because he believes in always doing the right thing. I highly recommend Ocean Air for: Good prices Best service Honesty and integrity Knowledge base and professionalism Standing behind their product and installation even after the warranty has expired”
– Armin E. in Irvine
“I've used Ocean Air a few times on my rental property. I am very pleased with their work and service. Prices are very reasonable. Thank you!”
– J.D. in Aliso Viejo
“They came promptly as promised, installed a new heating system at what seemed like a fair price and provided very good service. Highly recommended!”
– Walter L. in Laguna Beach
“I had Ocean Air come out to assess our heating and A/C system. They were on time, courteous and explained their bid in detail. That was a little over one year ago. I let things ride but called them earlier this month. They honored their original estimate and the work was done in a very professional manner. And there is indeed a world of difference!”
– Jay M. in San Juan Capistrano
“Air went out at our business on hottest day of the year to date. Lucky for us Tim responded at once. Took care of the problem right away and we are up and running again. Courteous, professional and amiable - need I go on? I highly recommend Ocean Air. Another plus they actually answer the phone!”
– Jackie M. in Fullerton
“My husband and I utilized Ocean Air over a year ago and we wanted to thank them again for the stellar, unbelievably professional way they handled our job. We've since sold that particular home but there is no doubt we will only call Ocean Air for any heating or air conditioning issues in the future. John, his crew, his office staff were all truly wonderful, and they deserve a "10-star" rating.”
– Julie S. in Long Beach
“I simply cannot say enough good things about this family owned business. John and his crew just finished installation of a new furnace in our California house. Honest, professional, really know their stuff and were very respectful of the house even though they had a tough tear out job of the old heating system. I highly recommend this business and would give them 10 stars if I could. I never knew I could derive so much pleasure looking at a new furnace!!”
– Nancy B. in Laguna Beach
“First, I have only submitted a few reviews! I felt it was incumbent upon me to share my good fortune in finding Ocean Air Conditioning to install a complete new heating and air conditioning system in my 15 years old residence.We received (4) bids to do the installation after doing three days of research on the pros and cons regarding the top brands. I knew I wanted to install a Lennox, Bryant, Carrier or Rheem so I was referred to three companies by friends and I found Ocean Air Conditioning via Yelp.I have placed a very negative review for Oasis Air Conditioning because of their high bid on the lowest model of Bryant and because they wanted to destroy our crown molding and cut our dry wall ceiling attic access rather than dismantle the old furnace in our attic. All of the other companies including John Kopp of Ocean Air said they could dismantle the old unit and take it through the existing attic access in a matter of minutes and install the new furnace without any damage or enlarging of the existing opening!!!So, John Kopp has 39 years of experience, taught the trade by his father and along with his sister, Joan, and they are completely involved start to finish on the installation. The bid was fair, slightly more for the Lennox 14 Seer model, and well worth the extra money for the quality of units. He recommended a two stage heating unit for our house. A 5 ton mid line air conditioner, upgraded our thermostat to be WiFi compatible and placed the new unit in a difference location running added lines and electrical for no added charge.First, they laid down cloth runners throughout our entire house to prevent any dirt or damage to our carpets a plus in my wife's eyes. They dismantled the old units, hauled them away and you could not tell they had even been in our home after the installation.They replaced our old intake "pressed" grates with new louvered steel vents providing a more appealing look and they added more suction which was a plus also. They didn't try to upset us on anything and installed an absolute perfect system for our house. After installation, changing the vents, upgrading the units, re-routing some ducting, adding 2' extensions to the furnace and bringing the units up to Lennox Company code and specifications we now have a system that heats up our 2950 sq foot home in a matter of 5 minutes. We now have air conditioning in four of the rooms we never had heat or cooling in prior to their work being completed.To say we are thoroughly satisfied is an understatement. If you live in Orange County and want a fair bid, excellent work, outstanding crew (Steve, Dave and Brendon) were phenomenal , quality Lennox products and an owner who shows up on the job, assists and makes sure the installation is being done RIGHT thin I would not hesitate to call John Kopp at Ocean Air Conditioning.I even sent text messages to my neighbors alerting them to the rebates John Kopp told me about which he did not have to do. OUTSTANDING!!!!!”
– Yelp Review, March 2016
“Read the handwritten letter.”
– Barbara W. in Dana Point