No big decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to seek out a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in a number of areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The experts at Ocean Air Conditioning and Heating have put together some questions to ask to guide you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to furnish you with a list of recent customers that can authenticate the quality of their work. After obtaining that you can call and find out about their recent HVAC projects, if they are happy with the results and if they would hire the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will enthusiastically provide you with referrals.
One other option is enlisting the help of your friends on social media. These recommendations are received from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Almost every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use inexperienced workers. A quick online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The best time to locate a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s running properly and get your annual maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Ocean Air Conditioning and Heating in Laguna Niguel. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 949-317-4175 or set up an appointment with us using our online scheduler.